Volunteer at Chicago Animal Care and Control
Chicago Animal Care and Control (CACC) is Chicago’s municipal open-admission shelter, and volunteers can make a direct difference in the daily lives of dogs waiting for homes. Walking, enrichment, socialization and time with people give dogs a break from kennel life while helping them stay active and giving prospective adopters more opportunities to see who they are outside the kennel.
CACC is located at 2741 S. Western Ave. in Pilsen. If you want to volunteer directly with shelter dogs in Chicago, CACC offers several hands-on ways to help.

What Dog Volunteers Do at CACC
Dog walking is one of the core volunteer roles at CACC, but volunteers can help dogs in several different ways. Some opportunities focus on getting dogs out of their kennels for exercise and one-on-one attention, while others help with enrichment, adoption and activities that give dogs more chances to engage with people and their surroundings.
- Walk dogs and give them one-on-one time outside their kennels
- Help prospective adopters meet and spend time with available dogs
- Provide treats, toys and other enrichment for dogs in the pavilions
- Join scheduled outings that give dogs longer periods of exercise and attention
- Take part in dog activities such as playgroups, agility and nose work
- Help dogs get noticed through adoption events and other CACC outreach programs
How to Become a CACC Volunteer
CACC volunteers must be at least 18 years old. The process begins with a New Volunteer Information Session, where prospective volunteers learn how the shelter operates, hear about current volunteer opportunities and receive instructions for completing the application process.
Prospective volunteers then complete the required application materials, a City of Chicago fingerprint background check and a short interview. Dog volunteers also complete orientation, training and mentoring before beginning regular dog-handling shifts.
CACC asks volunteers for a minimum commitment of 10 hours per month and prefers volunteers who can participate about one day per week. Volunteer shifts are offered at different times throughout the week, including some morning opportunities and shifts that run as late as 7 p.m. Because the schedule changes, check the current CACC volunteer calendar for available times.
Upcoming CACC Volunteer Information Sessions
New CACC volunteers start with an information session that introduces the shelter, current volunteer opportunities and the onboarding process. CACC schedules sessions on different days and at different times throughout the year.
Sunday, September 20, 2026
10:30 am–12 pm
5 spaces currently available
Sign UpSaturday, October 10, 2026
10:30 am–12 pm
43 spaces currently available
Sign UpMonday, November 23, 2026
5 pm–6:30 pm
49 spaces currently available
Sign UpSunday, December 13, 2026
10:30 am–12 pm
50 spaces currently available
Sign UpAvailability can change as people register. CACC handles account creation, session selection and final registration on its volunteer site.
Availability last checked August 31, 2026 at 1:20 pm.
Other Ways to Help CACC
Not every volunteer opportunity revolves around walking dogs. CACC also uses volunteers for adoption support, off-site events, vaccine and microchip clinics, social media and marketing. These roles can be a good fit for people who enjoy working with the public, helping at community events or contributing organizational and communications skills.
If you are especially interested in using photography, writing, social media, design, fundraising, administrative or technical skills to help animal organizations, see our guide to skills-based volunteering with Chicago dog rescues and shelters.
Questions About Volunteering at CACC?
For questions about the volunteer program, email caccvolunteer@cityofchicago.org. You can also review the official CACC volunteer program for current requirements and opportunities.
To learn more about the shelter and see dogs currently looking for homes, visit our Chicago Animal Care and Control guide. You can also compare opportunities at other organizations through our Chicago dog shelter volunteer guide.
